Frequent Asked Questions

Your Guide to Easy Subscriptions.

We offer 14 specialty options:

Specialty Mushrooms: Including Shiitake, Oyster, and Lion’s Mane.

Microgreens: Various nutrient-dense young greens.

Functional Mushrooms: Such as Reishi and Chaga.

For a complete list, please visit our Shop Page

 

Customize your subscription using our subscription builder. You can choose varieties, size, delivery frequency, and more.

We offer free local pickup at select partner locations. For an additional fee, we provide home or office delivery within the Waterloo region. Choose your preferred delivery option during the subscription building process.

Yes, all products are delivered in eco-friendly packaging, including paper bags and compostable boxes. For frequent deliveries, we use reusable totes to minimize waste.

By subscribing, you directly support our farm as we grow all our mushrooms locally. Additionally, we supply mushrooms to other local farmers’ CSAs.

We offer a 100% satisfaction guarantee. If you’re not satisfied with your delivery, contact customer service for a replacement or refund.

Yes, local pickup is available at select partner locations. You can select your preferred pickup point during the subscription building process.

Subscribing offers several benefits:

Freshness: Products are harvested just before delivery for peak freshness and nutrient preservation.

Customization: Tailor your subscription to your needs and preferences.

Sustainability: Eco-friendly packaging and local sourcing reduce your carbon footprint.

Support Local Farmers: Your subscription supports the local agricultural community.

To change your delivery schedule, log into your account on our website and adjust your delivery dates under the “Subscription” section. If you encounter any issues, you can email us directly for assistance.

We grow all our mushrooms in-house in climate-controlled environments to ensure consistent quality. We also minimize water usage wherever possible to support sustainability.

More Questions?

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Visit Our Contact Page to Reach Us Directly.